First and Last name
Your email
Company
Do we respond to your enquires on time?* NeverSometimesMost of the timeAlwaysOther
Do we interpret your requirements correctly when quoting?* NeverSometimesMost of the timeAlwaysOther
Are our deliveries on time?* NeverSometimesMost of the timeAlwaysOther
Do deliveries arrive adequately packed and in good condition?* NeverSometimesMost of the timeAlwaysOther
Are items delivered as per your order?* NeverSometimesMost of the timeAlwaysOther
Do we communicate well with you on outstanding orders and inform you about any problem areas?* NeverSometimesMost of the timeAlwaysOther
Does the quality of our products match your expectations?* NeverSometimesMost of the timeAlwaysOther
Is the correct documentation enclosed with the goods?* NeverSometimesMost of the timeAlwaysOther
Is documentation clear and easy to understand?* NeverSometimesMost of the timeAlwaysOther
Do we respond effectively to any problems that arise?* NeverSometimesMost of the timeAlwaysOther
Based on your experience, would you buy from us again?* NeverSometimesMost of the timeAlwaysOther
Based on your experience, would you recommend our company to another associate?* NeverSometimesMost of the timeAlwaysOther
Have you any specific suggestions which might help us to improve our service?
We would like to thank you for taking the time out to complete this survey. Without our customers feedback we are unable to improve our quality management system to meet your requirements.
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